Sales are one of the most crucial departments of the organization and constant efforts and strategies are developed to strengthen its efficiency. The rising digital transformation has changed the way customers engage with sellers and make purchasing decisions. To keep up with the increased competition, the sales team must adopt a digital-first approach where they are much more than just advisors to customers. In this age of advanced data analytics, sellers must leverage customer data to gain meaningful insights about customer behaviour and buying trends. A 360-degree view of the customer enables a seller to offer personalized solutions to customers.